Device setup

Choose the guide for the device that runs your viewing app. Before a trial, find its model and software version, check for updates and play a video on your usual network. VUAH can then confirm the right app for that model and store region.

Streaming devices

For a stick or box connected to your television.

Smart televisions

For apps installed directly on the TV.

Phones and tablets

For a handheld screen on your usual connection.

Watching through a stick or box?

If you watch through a stick or box connected by HDMI, use that device’s guide, even if the screen is a Samsung or LG television. Use the Smart TV guide when the app runs directly on the TV. For a phone or tablet, choose its own guide above.

Before you request a trial

  1. Find your exact model and software version in the device settings.
  2. Check whether an app you already use plays video normally.
  3. Have VUAH confirm the app and installation route for your model, software and store region before buying.